Shipping
Charges
Shipping is free within the UK. Customers wishing to have an item delivered outside of the UK should visit my Etsy Shop which is set up to accommodate international shipping charges.
Dispatch
An item that is in stock will be dispatched within 2 working days of purchase.
An item that is not in stock or requires personalisation may take up to a week. If there is a date you particularly require something by do let me know as in most cases this can be accommodated.
Packaging
I use environmentally friendly packaging including biodegradable or re-used bubble wrap, biodegradable mail bags and recyclable and sometimes re-used cardboard.
Packages are wrapped with care to protect the contents during transit.
Shipping is free within the UK. Customers wishing to have an item delivered outside of the UK should visit my Etsy Shop which is set up to accommodate international shipping charges.
Dispatch
An item that is in stock will be dispatched within 2 working days of purchase.
An item that is not in stock or requires personalisation may take up to a week. If there is a date you particularly require something by do let me know as in most cases this can be accommodated.
Packaging
I use environmentally friendly packaging including biodegradable or re-used bubble wrap, biodegradable mail bags and recyclable and sometimes re-used cardboard.
Packages are wrapped with care to protect the contents during transit.
Returns
Faulty goods or unwanted items still in perfect condition may be returned for refund or exchange within 28 days of purchase. Customers should pay for return postage (in the case of returned faulty items this will be refunded).
Please contact me before returning an item so that i can confirm that a return is acceptable and that a refund or exchange will be available.
The address to return items to is:
3 Rockfield
Colerne
Chippenham
Wiltshire
SN14 8EG
Please contact me before returning an item so that i can confirm that a return is acceptable and that a refund or exchange will be available.
The address to return items to is:
3 Rockfield
Colerne
Chippenham
Wiltshire
SN14 8EG
Payment
I currently accept payments through paypal, the worlds biggest online payment system. Find out more about why paypal is safe for buyers.
Please make sure that the address that you have registered with paypal is up to date when making a purchase to ensure that you receive your goods safely.
Please make sure that the address that you have registered with paypal is up to date when making a purchase to ensure that you receive your goods safely.
Privacy
In accordance with the terms of the Data Protection Act we will not share your details with any other organisation without your consent.
Commissions
I am very happy to take on commissions. If you have an idea for something that you would like me to make (either a variation on one of my existing designs or something completely different) contact me and we can discuss your requirements.
Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under copyright law, and is the property of Natalie Butterworth and Free Spirit Designs. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Free Spirit Designs or purchasing Free Spirit Designs products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Free Spirit Designs or to purchase Free Spirit Designs products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Natalie Butterworth and Free Spirit Designs. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Natalie Butterworth/Free Spirit Designs disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Natalie Buterworth/Free Spirit Designs does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Natalie Butterworth/Free Spirit Designs does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
Limitation of Liability
Natalie Butterworth/Free Spirit Designs shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Natalie Butterworth/Free Spirit Designs has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that a Free Spirit Designs product is mistakenly listed at an incorrect price, Natalie Butterworth/Free Spirit Designs reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Free Spirit Designs reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your pay pal account charged. If your pay pal account has already been charged for the purchase and your order is cancelled, Free Spirit Designs shall issue a credit to your pay pal account in the amount of the incorrect price.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including Natalie Butterworth or other licensed employee, host, or representative or Free Spirit Designs as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
Free Spirit Designs does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Free Spirit Designs is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Free Spirit Designs reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Free Spirit Designs in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless Free Spirit Designs, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Free Spirit Designs without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Third-Party Links
In an attempt to provide increased value to our visitors, Free Spirit Designs may link to sites operated by third parties. However, even if the third party is affiliated with Free Spirit Designs, Free Spirit Designs has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Free Spirit Designs. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Natalie Butterworth/Free Spirit Designs seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
© All designs and web site content copyright of Free Spirit Designs 2012
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under copyright law, and is the property of Natalie Butterworth and Free Spirit Designs. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Free Spirit Designs or purchasing Free Spirit Designs products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Free Spirit Designs or to purchase Free Spirit Designs products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Natalie Butterworth and Free Spirit Designs. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Natalie Butterworth/Free Spirit Designs disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Natalie Buterworth/Free Spirit Designs does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Natalie Butterworth/Free Spirit Designs does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
Limitation of Liability
Natalie Butterworth/Free Spirit Designs shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Natalie Butterworth/Free Spirit Designs has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that a Free Spirit Designs product is mistakenly listed at an incorrect price, Natalie Butterworth/Free Spirit Designs reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Free Spirit Designs reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your pay pal account charged. If your pay pal account has already been charged for the purchase and your order is cancelled, Free Spirit Designs shall issue a credit to your pay pal account in the amount of the incorrect price.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including Natalie Butterworth or other licensed employee, host, or representative or Free Spirit Designs as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
Free Spirit Designs does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Free Spirit Designs is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Free Spirit Designs reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Free Spirit Designs in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless Free Spirit Designs, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Free Spirit Designs without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Third-Party Links
In an attempt to provide increased value to our visitors, Free Spirit Designs may link to sites operated by third parties. However, even if the third party is affiliated with Free Spirit Designs, Free Spirit Designs has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Free Spirit Designs. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Natalie Butterworth/Free Spirit Designs seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
© All designs and web site content copyright of Free Spirit Designs 2012
